Do you service equipment not purchased from GMG?

Yes. Our engineering team services all major ophthalmic brands.

Do you provide installation?

Yes. On-site installation and calibration are available on request.

Which brands do you support?

Topcon, Carl Zeiss, Nidek, Haag-Streit, Reichert, Marco, Ellex, Canon, Optos, and most other major ophthalmic manufacturers.

What is the response time for service requests?

Non-urgent requests are answered within 4 business hours.

Service & Support

Certified Service Center Biomedical Engineers · Est. 2017

Ophthalmic equipment service & technical support

Q: Do you supply parts?

Yes. We source genuine and compatible parts for most major ophthalmic platforms.

Our in-house technical team inspects, tests, and certifies every device we supply and provides 24/7 technical support to keep your ophthalmic equipment running at peak performance.

Equipment Inspection

Comprehensive multi-point inspection of ophthalmic systems. Each device is opened, tested functionally, and documented with a written condition report.

Calibration

Precision calibration for diagnostic accuracy across major ophthalmic brands: Topcon, Zeiss, Nidek, Haag-Streit, Reichert, and others.

Repair & Parts

Diagnosis and repair for malfunctioning devices. Sourcing of genuine and compatible parts for most major ophthalmic platforms.

24/7 Technical Support

Dedicated support around the clock via multiple channels fast response and continuous assistance.

Preventive Maintenance

Scheduled maintenance to extend equipment lifespan, reduce downtime, and preserve diagnostic accuracy.

Get in touch

Request service or support

Our technical team responds within business hours. Reach us directly for the fastest reply.

Visit our Sharjah warehouse

See the equipment, meet the engineers, and inspect before you buy. We welcome clinic visits by appointment.

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